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The Beta test for our upcoming software-based PBX, SoftwareUCM, is now open. Based on the market-leading, award-winning UCM Series IP PBX platform,
SoftwareUCM provides a scalable business communication and collaboration platform for 50-5000 users with bank-grade security, advanced customization, and powerful integrations. It is the ideal software PBX solution for enterprises, small-to-medium sized businesses, and vertical markets.

About the SoftwareUCM Beta Test

  • The SoftwareUCM Beta Test is open to all - there is no application or selection process.
  • If you are interested in being a SoftwareUCM Beta Tester, simply follow the directions below on this page.
  • The free-trial license will provide Beta testers with 30 days of full access to the SoftwareUCM platform.
  • The beta testing period will run from January 17 through mid-February.
  • Please provide your feedback, comments, and suggestions through the Grandstream Beta Forum.
  • Technical documentation and resources can be found below

How to Participate in SoftwareUCM Beta Test

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Download the SoftwareUCM software package

Click here to download 

Or use the following link: https://fw.gdms.cloud/download/softwareucm/softwareucm_beta.iso

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Register for a SoftwareUCM Trial License

Click here or visit softwareucm.gdms.cloud/trial to register. Our system will automatically send the license information to the email address provided. 

*If you do not receive an email after registering, please try again and ensure that your email address is entered correctly on the form. If you still do not receive an email with your license information, please send an email to marketing@grandstream.com. 

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Provide Your Feedback in the SoftwareUCM Beta Forum

Click here to visit the Grandstream Forums board for SoftwareUCM Beta testers. Please provide feedback about your testing experience through this board, where our engineers can interact directly with you.

To access the SoftwareUCM Beta Forum, and to post in it, you must have a Grandstream Forums account and be signed in. To register for a Grandstream Forums account, go to https://forums.grandstream.com and click the "Sign Up" button at the top right of the page. 

*Click here to view technical documentation and resources for SoftwareUCM

**Direct link to SoftwareUCM Forum: https://forums.grandstream.com/c/beta-tests/softwareucm

About SoftwareUCM

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SoftwareUCM (currently in Beta) is a software-based PBX solution that provides a scalable business communication and collaboration platform with powerful features and integrations that enable teams to be more productive than ever before. This software PBX unifies all business communications onto one centralized platform that provides voice and video calling, meetings, chat, data, analytics, mobility, facility access, intercoms, video surveillance, and more. SoftwareUCM supports all SIP endpoints and the Wave app for desktop, mobile, and web, allowing teams to communicate and collaborate from anywhere on nearly any device. By providing a state-of-the-art suite of communication and collaboration features, bank-grade security, advanced customization, and a variety of scalable plan options, SoftwareUCM is the ideal PBX solution for enterprises, small-to-medium sized businesses, retail, hospitality, and residential deployments.

  • Supports up to 5000 users and 100 concurrent calls
  • Built-in audio, video, and web meetings platform that supports desktop, mobile devices, and SIP endpoints
  • Compatible with the Wave app for mobile, desktop, and web
  • GDMS provides seamless cloud setup, management, monitoring, and provisioning
  • Pair with UCM Remote Connect NAT firewall traversal service to ensure secure remote connections
  • Supports customer service platforms including WhatsApp, Telegram and more. Also provides built-in live customer chat that is accessible on desktop and mobile
  • Zero config provisioning of Grandstream SIP Endpoints
  • API and SDK available for third-party integrations, including CRM and PMS platforms
  • Supports integration with CRMs, PMS platform, Microsoft Teams, Office 365, Google Drive, and more
  • Currently in Beta. Specifications subject to change. Plans and pricing to be announced later.