Grandstream UC Benefits
Today, there is an extensive and exciting array of communications products and applications (email, video conferencing, mobility, voice, surveillance) available to help businesses achieve heightened sales success and business growth. UC advancements have enhanced the way SMBs/SMEs handle their operations with respect to how employees go about their day-to-day activities and how the company interacts, services and builds its brand with the outside world. A key boost that UC offers SMBs/SMEs is the perception that the SMB/SME is a much larger organization. This increased perception helps SMBs to be more competitive in the marketplace to gain new customers and achieve business success. The benefits of using Grandstream include:
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Connects geographically-dispersed offices and remote workers allowing them to access the same communications system features as then headquarters via desktop, mobile phone, video phone, video conference system, etc.
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Reduces long distance calling costs and cellular charges; cuts travel costs
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Low upfront system costs and no long-term equipment and service costs provide excellent Return on Investment (ROI)
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Offers perception that SMB is actually a bigger business that it is
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Adds mobile support for remote workers and road warriors; Employees able to access and share information internally and externally to be more productive and competitive; Ability to access work phone lines and voicemail via mobile phones or to receive voicemail via email
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Telepresence and video conferencing technologies help to unite and manage off-site employees
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Strengthens customer service by using features like IVR and call routing queues for superior call handling, and more
Implementing Unified Communications with Grandstream
With a full range of IP endpoints and networking products designed specifically for SMBs/SMEs, Grandstream partners with customers to create enterprise-grade communication solutions for every business. These solutions offer feature-rich functionality at an affordable price that delivers recognizable business. What can cripple an SMB/SME and affect their plan to migrate toward UC are future budget considerations involving ongoing licensing fees and the network set-up, maintenance and administration. Grandstream products never require licensing fees and are specifically designed so that SMBs/SMEs internal staff or their reseller/system integrator can self-administer and manage the network versus having to hire an outside IT firm. Grandstream adheres to open-source SIP standards for product development ensuring network- and enterprise-side product and service interoperability. Ease of integration through open standards allows businesses to confidently add newer technology sooner rather than later.
Results and Impacts Achieved through Grandstream- New enterprise-grade UC features catered to their business operations for added cohesion and collaboration
- Reduced telecom and long distance costs between office locations and remote workers; saves on cell phone bills by routing domestic and international calls made on a smartphone through VoIP; provide VoIP phones to remote workers
- Affordable ‘get started’ costs including all hardware and software (excluding SIP Phones)
- No annual licensing fees, recurring fees or software/firmware upgrade costs Web interface simplifies set-up, customization, remote management and maintenance
- Expanded voice communication options with custom voice features like IVR, call queue, call recording, call routing and conferencing features
- Unite geographically-dispersed locations on one centrally-located IP PBX; extension dialing across network; mobile and remote workers also included.
- Introduces telepresence-based video conferencing for improved workplace collaboration and real-time video communications; Adds real-time video surveillance of facilities and IP door phones using a variety of video codecs
- Advanced data support through fax, fax/voicemail forwarding to email, call detail records, company phonebook integration and system backup
- Immersive Wi-Fi environment that can easily scale to hundreds of access points per deployment, all managed and configured from the cloud backup Wi-Fi voice and video solution that allows a business to stay mobile and productive; enhances the current flexible office layout
- Improved experience for users calling into a solution with an integrated call center functionality, features include: ring groups, call statistics, virtual queue support, position announcement, CTI support, and more.
UCM Series IP PBX
The backbone of a Grandstream UC network is the UCM series IP PBX appliance. The UCM series is an open source, licensing-free IP PBX that delivers secure and reliable voice, video, data and mobility apps. Powered by an advanced hardware platform based on Asterisk®, the UCM series helps businesses to easily and affordably use VoIP to increase productivity, provide better customer service, unify communications on a single platform and save money on communications costs.
UCM6300 Series
UCM6300 Series - The UCM6300 series allows businesses to build powerful and scalable unified communication and collaboration solutions. This series of IP PBXs provide a platform that unifies all business communication on one centralized network, including voice, video calling, video conferencing, video surveillance, web meetings, data, analytics, mobility, facility access, intercoms and more.
The UCM6300 Ecosystem pairs together the customization and control of an on premise IP PBX with the remote-access of a cloud solution to provide an easy-to-manage hybrid communication platform for businesses of all sizes. The ecosystem consists of the UCM6300 series IP PBX, WebRTC, Wave app and UCM RemoteConnect cloud service.
UCM RemoteConnect
A voice network is a critical part of any enterprise communication solution. As large organizations become more dispersed and require more mobility both in the office and remotely, IP phones that support mobility and provide next-generation tools to keep in touch will be in demand.
UCM RemoteConnect allows organizations to build a secure, easy-to manage communications and collaboration solution for remote workers and devices. It offers a companion cloud service for the UCM6300 series that provides always-on, automatic NAT firewall traversal to ensure secure connections by remote users.
Wave
SMBs rely more on voice than almost any other sector. Not only is SIP/VoIP an extremely cost-effective communication solution, but it now offers a platform to easily add video, surveillance, facility management, remote solutions and more.
The Wave app provides a mobile, desktop, and web app for the UCM6300 series, allowing remote workers to easily communicate and collaborate from anywhere. It is compatible with Grandstream’s UCM RemoteConnect cloud service, which ensures a fully secure connection between Wave and the UCM6300 series by providing automatic, always-on NAT firewall traversal.
